ITS NOT SIMPLIFIED BANKING AT ALL!!!!

<p>WENT TO WITHDRAW MONEY AND THE CARD GOT STUCK AND IMMEDIATELY CALL THE CALL CENTRE TO STOP MY CARD. I SPOKE TO BUSISIWE TO LOG A CALLAND SHE HAD ATTITUDE. THEN AFTER TALKING TO HER I GOAN AN SMS THAT R3000 WAS WITHDRAWN THE REF NO.: ***1. THE I CALLED AGAIN SPOKE ASHWIN (REF.: ***9) HE TELLS ME I MUSG WAIT 11 DAYS AND MY FUNDS WILL BE FROZEN. THEN I HAD TO WAIT FOR THE BRANCH TO OPEN. I THEN SPOKE TO A MARVIN PHILLIPUS (***1) HE ALSO TELLS ME ABOUT THE 11 DAYS. ARE THEY SERIOUS ITS MONTHS END I HAVE BILLS TO PAY AND A FAMILY FEED. WHY CAN'T I AT LEAST HAVE ACCESS TO MY FUNDS WHILE THEIR DO THEIR INVASTIGATION. CAPITEC BRAGS ABOUT EASY BANKING BUT I HAVE TO WAIT 11 DAYS TO HAVE ACCESS TO MY HARD EARNED MONEY.</p>