Its been a week and capitec still can assist???

We made a payment into a clients account of R151079.00 instead of R1510.79<br> Its been a week now and capitec still cant refund our money this after the client has been up and down to the bank and trying to pay our money back but capitec itself does not know or cooperate with solving this problem.<br> <br> The client needs to keep on taking of work as capitec keeps on sending us back and forth to solve the problem<br> <br> Now the branch in newcastle is waiting for a letter from head office, the client has once again taken of work and head office has still not sent the letter.<br> <br> Dont know why they need a letter as this is being authorised by the client to pay back the money.<br> <br> Extremely frustrating!!!!<br> <br>