MG
Mzikayise G
1 reviews | Active since Jul 2013
30 Jan 2015, 15:00
ITC report
Good day Capitec<br> <br> I'm so unhappy with the way you are tempering with my ITC report<br> <br> My report is showing the Temp loan which apparently I qualify for every month,<br> <br> Now it shows that I have a temp loan I took with you on the 20/01/2015 and the Installment is R4842.<br> <br> This is really giving me problems because it shows that I have 2 loans with Capitec and I'm paying R4882 and R4800. Now I cant get my Homeloan financed because I'm Over indebted<br> <br> Kindly remove this from my profile and update ITC ASAP
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Capitec Bank's replyOfficial
30 Jan 2015, 15:39Hello Mzitho,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply30 Jan 2015, 15:39
Official
Hello Mzitho,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,