MM
Mpo M

1 reviews | Active since Jul 2020

28 Jul 2020, 06:34

ITC

Capitec Bank handed me over to Hammond and Pole attorneys.. however I paid them in full in August 2019 but they still haven't updated my ITC profile and it's hindering my credit activity

0
Replies (3)
Capitec Bank
Capitec Bank's reply28 Jul 2020, 10:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
MM
Mpo M's update28 Jul 2020, 14:11
Reviewer Update
I hope so because I've been sent from pilla to post and made a payment almost a year ago
Capitec Bank
Capitec Bank's reply31 Jul 2020, 12:29
Official
Good day Mpo

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank