jM
jeanette M

1 reviews | Active since Jan 2019

28 Feb 2024, 15:25

It is not good for a bank to be this unreliable we trust Capitec with our money.

I have never been this disappointed in a bank like this . Firstly I was asked to update my details on Dec 14 I did that by going to their branch and updating . On the 21/feb 2024 Uber debited R500 from me which was unauthorised had to do another card and was charged R70 for a new card got another message to update my personal details while my money hasn’t been refunded and now my Acc is blocked for what I dnt know cause when I ask for feedback regarding my R500 I’m still getting no feedback from them

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Replies (1)
jM
jeanette M's update29 Feb 2024, 19:09
Reviewer Update
I would like to thank everyone that helped me with my query and pleased to say that i was helped got my money back and continuing using Capitec bank as i was considering changing the bank but with the quick response that i got im surely staying with Capitec bank now .