HT
Hlengiwe T

1 reviews | Active since Jun 2019

19 Jul 2019, 19:52

Issues with capitec funeral cover

I've been having a problem with the capitec funeral cover ...they never paid me and they didnt give me my premium.This thing has been going on for days they have all my documents and they keep giving me excuses and not doing they promises.Please Help Thank You

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Replies (2)
Capitec Bank
Capitec Bank's reply22 Jul 2019, 10:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply27 Jul 2019, 14:55
Official
Good day

As discussed telephonically, I advised accordingly.

Kind regards
Complaint Management
Capitec Bank