***** issue wasn't resolved due to poor communication

Branch manager from mamelodi named ikgomotseng was rude and didn't receive any help Went to lodge a complaint of ***** I encountered yesterday 21/08/2024 my money was ****** from my account so I requested to get the device number that transacted my account also the picture of which the picture showed something fishy but she kept on saying I'm the one who authorized it and it's a picture of me being naked... again I couldn't read her name properly to call her with it but she wasn't professional to address it she started saying I'm to young to her to be calling her sweetie because I couldn't read the name and she started shouting at me the moment I start shouting back she said I'm attacking her ...