Is it that difficulty to call back...??????

I went to Capitec Bank in desperate need for Credit, Due to my fixed term contract converting on the 31/12/2015 to a new permanent contract on the 01/01/2016.Even when i brought in a contract stating that i will be on permanent basis still no positive outcome, Brian that is what they call him at his work place told me he will get back to me its now Friday and i haven't got any contact from him..<br> It is frustrating because first contact with him he was telling stories, with an impression showing that his not willing to assist me.<br> Get a get feedback if i will get loan due to my current contract so that i can move on to other banks.<br> <br>