BS
Busisiwe S

1 reviews | Active since Apr 2022

20 Apr 2022, 21:52

Is capitec supporting *****?

I would like to make the public aware of the pathetic service received from Capitec Bank. I have, as well as hundreds of other people fell victim of an online **** from the TKL Online revenue ****. I have reported this to Capitec bank on 26th November 2021 already. I was told to go to SAPS to report a ***** case. This I did and presented Capitec with an affidavit and case number. I was told that this would be investigated by their forensic department and would take a few weeks. I have returned to Capitec today 3 weeks later to check on the status of the case. I was told that they are withholding the information on my case as they are waiting for information/ sapinas from the SAPS. Since then I haven't heard from them, it is as if they are working with this **********. I still don't understand why couldn't we reverse our money. I am still in debts because of this ordeal. We have been told by insiders that the ********** accounts have been frozen and yet there are millions in these ********** accounts of the TKL Online platform. Capitec refuses to reverse my funds that have been deposited in these ********** accounts. I have lost +- 20k. Calling on all customers who have been affected to close your Capitec bank accounts as I will be doing it same.

Very Useless bank

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Apr 2022, 22:02
Official
Good day Busisiwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank