LL
Lebogang L

1 reviews | Active since Jan 2019

29 Jul 2020, 16:00

Irritated

Worst service recieved. Lost r300 because they couldnt assist me. They told me to open a case against an individual that i don't even know. To make matters worse they disclosed information of the customer to me but failed to help with my request

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Jul 2020, 16:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Jul 2020, 15:07
Official
Good day  

As per our telephonic conversation , I trust that the matter  was resolved.

Kind regards 
Capitec bank