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Lalos R
1 reviews | Active since Jan 2017
04 May 2020, 00:23
Irregular deductions by Capitec Bank
Capitec just debited an amount of R200 in my account. They sent me a message that it is a with I made on the 02/02/2020 . How possible on a savings account? When money is drawn from a savings account it gets out and then reserved until such a time that it's processed. Does it even take 90 days and if it does why deduct new money. I have been checking my statement in the past months on the app and it never showed no unprocessed funds to that amount. Is this ******ion? Maybe a new way if *****ing money from clients? This has inconvenienced me big time
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Replies (2)Capitec Bank's replyOfficial
04 May 2020, 10:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2020, 10:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
07 May 2020, 15:41Good day Mr Rikhotso
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Capitec Bank's reply07 May 2020, 15:41
Official
Good day Mr Rikhotso
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
