IRRATATED FRUSTRATED

I had purchased goods online from Woolworths, as usually they take a bit of extra funds should your shopping work out more. On 23 January 2017 I noticed an amount of R 666.76 going out to woolworths, I phoned woollies and asked why they took money from my account as I did not owe them anything. The lady from woollies said that it is funds they are returning and I need to ask my bank to release the funds.

And that is where the problem started, I have been shunt from point to point every agent giving me something else to do. So to date my funds has not been released yet, and I am frustrated with both companies.

I have been wasting energy airtime and work time to sort out this mess, and nobody is helping me.