OU
Obviously U

1 reviews | Active since Jan 2022

19 Aug 2024, 18:19

Invasion of privacy

To say I am unhappy is more than an understatement.

I am trying to pay a beneficiary and now I am forced to take a selfie. I don't want to take selfies, I don't care about your security. It's my money. I should be able to choose whether or not I want your ridiculous safety features. The other one is that now suddenly Capitec needs my location. I don't want to give them or anyone my location. I repeat, I don't care about your safety features. Allow me protect my own privacy by not allowing this intrusions, and still allow me to access my money.

I am not above moving my account somewhere else

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Aug 2024, 20:15
Official
Good day Obviously U, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank