ThidT
The hammer if dawn THOD

1 reviews | Active since Sept 2016

27 Jul 2024, 13:54

Introducing phantom payments from capitec

Hello hi there guys

Not to freak everyone out and in turn freak myself out .... but .... I just got my account man handled just now because your app decided to make random payments to random beneficiaries on my app without me knowing ... now I can't call you guys directly because I am not in the country and won't be for another 6 months and I am gonna miss my actual debits because I have money missing now

Please I beg you to please sort this out and reverse my money please ...

Thank you

0
Replies (3)
Capitec Bank
Capitec Bank's reply27 Jul 2024, 14:09
Official
Good day The hammer if dawn T Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,

ThidT
The hammer if dawn THOD's update27 Jul 2024, 14:24
Reviewer Update
Thank you so much and please remember that I am not in the country so my local number will not go through please can you contact me through my email or my Saudi number

Thank you
ThidT
The hammer if dawn THOD's update27 Jul 2024, 15:29
Reviewer Update
Good afternoon

Sorry about all of this

This is actually my fault ... turns out I had created a few automated payments and forgot all about them resulting in "missing money" apologies for the uproar

And thank you so much for the help

Hope you have a great day further