1 reviews | Active since Jun 2021
Internet Banking
Internet/Remote Banking To: *** *Good morning to anyone who cares at Capitec Bank??? I keep having this same error as yesterday, each with a different Ref No!!! *A server error was encountered. If the problem persists call Client Care on ***. (***) (***) Invalid reCAPTCHA value, please try again. *Nobody has been in contact with me, simply because there is nobody at Capitec who cares about their clients, however this is addressed to their Client Care department... *Dear Capitec, I took the following steps 3 times tonight to make an Internet payment to a beneficiary using my token, however, without any luck??? *I called your Customer Care line on ***twice without any assistance whatsoever, all that happened is it ate up all my phone’s airtime… *As I am over 60 years of age, I bought this token to enable me to pay beneficiaries from home, sadly, in vain. I am very disappointed indeed!!! *Please call me urgently to resolve this matter. 5 . system error Attention: A server error was encountered. If the problem persists, call Client Care on ***. (***) IMPORTANT If you receive this message whilst transferring funds, please check your account balance and statement first before repeating the transfer. If this reflects that the transfer was completed do not repeat the transfer again. If the transaction that you attempted was not completed please retry. We apologize for any inconvenience. If the error is repeated again, please contact our Client Care Centre on ***. Fri 2021/06/04 20:47 Dear Capitec, I took the following steps 3 times tonight to make an Internet payment to a beneficiary using my token, however, without any luck??? I called your Customer Care line on ***twice without any assistance whatsoever, all that happened is it ate up all my phone’s airtime… Please call me urgently to resolve this matter. 4 . https://direct.capitecbank.co.za/ibank/ Account number/username: ************ Password/Remote PIN: **** My Capitec photo and token password ****** my banking portfolio Go to the Payments menu Pay a beneficiary My beneficiary: *********** Pay the selected beneficiary (pay now, once or more than once on a future date) 3. https://direct.capitecbank.co.za/ibank/ = system error Attention: This service is currently not available.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
