GvdM
Gert van der Merwe

1 reviews | Active since Feb 2017

25 May 2018, 13:50

Internet banking

After accidentally making a payment to a app named Strava on the internet I tried to reverse the payment but the Capitec could not help me. Why can't the payment be reversed seeing that I immediatly phoned the bank after the sms came through...

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2018, 15:34
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,