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Alynn D
1 reviews | Active since Nov 2013
01 Jul 2022, 20:25
Internet bank *****
Account got hacked dont know how kept receive approval messages as if am buying something online which i would reject i rejected the messages 4times thinking all is well only to check my app and findout my acc balance is at R0.00 immediately called capitec to report it, account was suspenden now at 1949hrs tried to reset the account to check what really happened only to findout even my credit card debit order was disputed for 2months called capited again to ask if they not that when they suspended the account only to be told am liable for paying back the disputes which i ddnt do my account was hacked. Am furstrated actual furious.
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Replies (1)Capitec Bank's replyOfficial
02 Jul 2022, 09:35Good day Alynn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2022, 09:35
Official
Good day Alynn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
