International Wire Transfer still not showing.

I withdrew from my international account to a Capitec Bank account on the 29th of June 2023. It normally takes the funds 2 business days to reflect, but today it is the 5th of July and I still have not received anything. I tried calling Capitec and every time they transfer you to the foreign exchange department no one answers, I have already spent R200 calling and till now I am still not getting through. When I call the international company that did the wiring they tell me that they funds were transferred to Capitec on the 30th of June 2023. So I want Capitec to tell me what is the reason they are not clearing my money.