MT
Makhosi T

1 reviews | Active since Nov 2022

24 Nov 2022, 11:38

International payment taking forever

I have been waiting for a swift international payment since the 19th of October 2022. With proof of payment i am being sent from pillar to post and i still do not have the funds. The sender has confirmed again that the payment is completed on their end and i cannot even go to a capitec branch cause none of the agents know anything to do with international payments... Why must we suffer?

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Nov 2022, 11:41
Official
Good day Makhosi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank