CD
Craig D

1 reviews | Active since Nov 2018

28 Apr 2020, 16:53

International payment not cleared | Bad service

I've been waiting for almost two weeks now for service from your Forex department. I have been waiting for an international payment to clear to my account and have subsequently missed debit orders. Please fix this and have someone call me on my international number as soon as possible.

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2020, 08:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank