MM
Mpho M
1 reviews | Active since Nov 2015
13 Nov 2015, 13:16
Internal *****
Never in my life have i been so disgusted by a banks security.<br> I went to the bank yesterday to make a transfer...not only was i about to be blown away with my findings I nearly had a heart attack when the consultant advised me I have no funds in my savings account.....transaction were done without my consent or knowledge now I have nothing left in my account.....to add insult to injury I was advised I need to wait 14 days for feedback...This is absolute ******* I need to know where my money is and I need it refunded latest on Tuesday the 17th of November....<br> <br> Why didn't I receive notifications why wasn't I contacted immediately?how secure is our money with capitec?
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Replies (1)Capitec Bank's replyOfficial
16 Nov 2015, 08:37Hello intellectual_89,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply16 Nov 2015, 08:37
Official
Hello intellectual_89,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
