Internal *****

On the 9th of October a lady from Capitec call me, I did not give this lady any details. After the call ended my money was out of my account. I immediate reported it and went to the police station. The capital consulted even told me that he can see my money being transferred to accounts, but needs to block each account, What a joke. Anyway on the 11 I went into the bank and give them my reference number and affidavits. Till then I have not gotten a call or and update from Capitec, whenever I call the bank tells me they correct department will get back to me, I am still waiting for some kids of update. Funny I found out it was done via internet banking and I have never app**** for internet banking and it took more then my limit and more then the limit allowed on the app. Can someone please help me and give me back my money, you can do your internal investigation, but why must it be done at my expensive. Clearly your limits does not work. I warn everyone not to join this bank, they new in the market and don’t have security in place. I made the worst mistake joining this banking. Don’t be a victim like I am.