LP
Lee P
1 reviews | Active since Oct 2015
01 Jul 2019, 14:41
Interest *******
Capitec bank.
Once again am posting about your service.
I thought i was almost done with my loan just to view a 90 day statement and it shows the interest of almost R400 added onto my balance.
How on earth is this possible.
my account gets debited each month , not a minute late.
please confirm how this interest is added, in fact I will lodge this complaint with the credit ombudsmen unfair practice.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
02 Jul 2019, 09:51I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply02 Jul 2019, 09:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
31 Jul 2019, 16:41Good day Lee ann
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
Best regards,
Capitec Bank's reply31 Jul 2019, 16:41
Official
Good day Lee ann
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
Best regards,
LP
Lee P's updateReviewer Update
01 Aug 2019, 10:07WOW WHAT A LIE, I NEVER ADVISED IT WAS DEALT WITH, I ADVISED YOU THE COMPLAINT HAS BEEN SENT TO THE OMBUDSMAN FOR BANKS ARE CAPITEC BANK IS NOT IN LINE WITH THE NCA ON SO MANY LEVELS AS WELL I REFERRED THIS COMPLAINT TO THE NCR
LP
Lee P's update01 Aug 2019, 10:07
Reviewer Update
WOW WHAT A LIE, I NEVER ADVISED IT WAS DEALT WITH, I ADVISED YOU THE COMPLAINT HAS BEEN SENT TO THE OMBUDSMAN FOR BANKS ARE CAPITEC BANK IS NOT IN LINE WITH THE NCA ON SO MANY LEVELS AS WELL I REFERRED THIS COMPLAINT TO THE NCR