ZR
Zack R
1 reviews | Active since Oct 2010
30 Jun 2020, 20:02
Interest going up every month
My wife took a loan with Capitec and has never defaulted on her payments. She is infact paying more that the agreed installments. The problem we have discovered is that there is an extra amount added after paying. Last month it was R700 and this month R800. How do they do it? Shouldnt interest if it is go down as you get closer to closing off the loan? Something is not right and we are not getting proper explanation from Capitec.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
01 Jul 2020, 10:01I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Capitec Bank
Capitec Bank
Capitec Bank's reply01 Jul 2020, 10:01
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Capitec Bank
Capitec Bank
ZR
Zack R's updateReviewer Update
07 Jul 2020, 16:12You are still not willing to correct your mistake and every month the insurance or interest still go up. This is nothing but ****************. Interest should go down istead of increasing.
ZR
Zack R's update07 Jul 2020, 16:12
Reviewer Update
You are still not willing to correct your mistake and every month the insurance or interest still go up. This is nothing but ****************. Interest should go down istead of increasing.