JL
JJ L

1 reviews | Active since Aug 2013

11 Dec 2018, 15:19

Insurance on Credit Card

Hi Capitec,

I have noticed that you charge me for insurance on my credit card - death, disability and unemployment.

I do not need the insurance as I have sufficient funds and in SA and IOM to make provision for my family & myself.

Please cancel the 3 x insurance on my credit card and do not deduct again.

Do not phone me, rather use email correspondence.

Thank you.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Dec 2018, 08:45
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank