1 reviews | Active since Feb 2015
inside job ********
<p>I went to Hammarsdale branch to update my banking app as I was using a new phone and today I received a call from the very same branch a lady telling me that I need to perform three transactions on my App as I have recently updated it. Told the lady that I have already performed more than that since the App was updated. I then phoned Capitec customer care and they knew nothing of this. So if such odd cases happen how do we then trust Capitec with our money I am really disappointed with Capitec. This is the number that called me and unfortunately the lady did not give me her name + ********** 2084. Kindly investigate this incident and let me know as to why the staff are phoning us with such suspicious request.</p>
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
