Inside ***** Capitec

On 25 May 2020 I sold a item and the buyer paid the amount to my capitec account. I received a sms from Capitec to say the money is in my account. Later in the day I noticed the money is not in my account, called Capitec and spoke to many agents who confirmed the sms is on their system. Weeks have passed and still no money. Today I called again and was told they can't find the money. Very strange that I have also been deactivated from SMS communication from the bank without my approval. Someone who works in this bank is messing in people's accounts and Capitec cannot pick up anything but they cannot tell me why their system sent me a sms that they put the money in my account either. I'm so disappointed and scared that I will wake up to 0 in my bank account.