SL
Senzo L
1 reviews | Active since Mar 2022
30 Nov 2022, 07:18
Insecure Bank
Good Morning, I have noticed that there's a debit order of R269.00 on my account which i didn't authorized on my Capitec Savings account, The reference number showing on my banking application is NPICS DCPRD0000FZV7R221130. Below is the message from the bank " Capitec: Debit Order -R269.00 from SAVINGS ACCOUNT; Ref NPICS DCPRD0000FZV7R221130DE130DECK 0710; Avail R26.02; 29-Nov. Info ***" The collector contact details showing on the App is the *** Altec Nupay a division of Altron. i want the bank the bank to be held responsible for its negligence, we cannot afford to loose money on our account like that.
Kind Regards Senzo Labe
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Capitec Bank's replyOfficial
30 Nov 2022, 10:30Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply30 Nov 2022, 10:30
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank