HDLD
Halalisani Doctor Langa Docterhalalisani

1 reviews | Active since Oct 2022

06 Aug 2025, 10:17

Injustice

They handed over my account 2019 and I made payment arrange from 2018 to 2024 and saved enough to settle my account 09.01.2025 and paid everything in full that was due for prescribed debt(supposedly)s. It been 7 months since account were paid but they are refusing to remove hand over status they said it will be discussed 09.01.2026 hence all requirement were meet for clearance .

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Aug 2025, 10:36
Official
Good day Halalisani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards
HDLD
Halalisani Doctor Langa Docterhalalisani's update14 Jan 2026, 10:36
Reviewer Update
Good Morning ,

I trust you are well.

I am writing to follow up on my previous email regarding the review of my hand-over status. As previously committed by the Bank, I was advised that the hand-over status would be reviewed after 09/01/2026, and this date has now passed.
I would also like to note that I have attempted to follow up telephonically; however, I have not yet received any response regarding this matter.

I would appreciate your cooperation and a prompt turnaround time in reviewing and providing feedback on my hand-over status.

Thank you for your assistance.Kind regards,
Halalisani Doctor