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PRINCESS M
1 reviews | Active since Oct 2021
27 Dec 2021, 11:34
INFURIATED
I deposited money into a FNB account holder on the 7th of December 2021 to date the recipient hasn't received the money Capitec has failed to get to me on 3 different occasions empty promises and bad service is what they are about.... I've been using my own airtime to call in and follow up on this no one seems to know what they are doing there each time I get useless feedback 'my team leader will be contact' to date no one from Capitec has gotten back to me
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Replies (2)
Capitec Bank's replyOfficial
28 Dec 2021, 09:42Good day Princess
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Dec 2021, 09:42
Official
Good day Princess
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
22 Feb 2022, 12:42Hi Princess
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 12:42
Official
Hi Princess
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank