AN
Alisa N
1 reviews | Active since Jun 2009
18 Dec 2015, 10:19
INFORMATION HELD BY CREDIT BUREAUS INCORRECT !!!
Good day. My account was handed over to DMC more than 1 year ago. Experian credit bureau reflects that I am currently 9 months arrears with my instalments. It stipulates that I am R26 000 overdue and it looks as if I am not making any payment. DMC has advised that this information is sent to the bureaus by Capitec. I am not happy with how this is reflected.
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Capitec Bank's replyOfficial
18 Dec 2015, 12:23Hello mysterri,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply18 Dec 2015, 12:23
Official
Hello mysterri,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank