TK
Thabang K

1 reviews | Active since Nov 2018

27 Nov 2018, 14:49

Inflexible

I just joined this bank and they are not flexible , I cant sent money like e-wallets and I bought a new phone downloaded the app onto that device , i need to go into the branch to activate... but its remote ..Why ??????

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Nov 2018, 16:30
Official
Thank you for bringing your concerns to our attention! 

Sugeibah Ganief will take ownership of this investigation and will provide you with feedback within the next 5 working days.  I trust that the matter will be resolved to your satisfaction. 

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply28 Nov 2018, 16:31
Official
Good day

I confirm the matter has been dealt with.
Complaint ManagementCapitec Bank