Inefficient, ***********, useless!!

Never ever rely on Capitec to know whats going on especially if you are a frequent traveller. They have no idea how to manage their own systems. I recently travelled to Portugal and although I had notified the bank id be traveling, my app was unavailable abroad. After a week of no access to my funds, someone had a light bulb moment a figured it out. A week later....Capitec useless online banking website is as bad as their service. I had an eft done in SA to my Capitec account, this was done on a Wednesday. Today is Monday afternoon and in response to my emails all they can do is repeat what I addressed them with as a concern. If they respond at all.. Foreign transfers have taken less than 24 hours to reflect in my account previously. I am done wasting my money and my time!!