TK
Thulani K

1 reviews | Active since Nov 2021

01 Feb 2022, 20:22

Indisputable unauthorized debit orders.

The bank allowed for my account to be deducted without authorisation and i cannot diapute,this ia not the firat time this happens and the bank doesn't investigate nothing whatsoever.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Feb 2022, 21:55
Official
 Good day Thulani

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply03 Mar 2022, 09:54
Official
Hi Thulani

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,