JvdB
Johan van der Berg
1 reviews | Active since Dec 2021
16 Aug 2024, 10:37
***** incorrectly reported
I have reported ***** incorrectly to Capitec ***** Dept. I want this to be revoke. I was requested to submit a detailed affividate document which I did. Everytime I called to follow up on the incident number progress , I been told the number was closed but they have not cleared the ***** reporting. I really dont know what to do, my money is stuck because account is blocked. Incident number *** Case number ***2
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Replies (2)
Capitec Bank's replyOfficial
16 Aug 2024, 12:20Good day Johan.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply16 Aug 2024, 12:20
Official
Good day Johan.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
JvdB
Johan van der Berg's updateReviewer Update
16 Aug 2024, 16:45He requested requested more detail , although an detailed signed affividate document was attached to the mentioned incident number ***
Regards
Regards
JvdB
Johan van der Berg's update16 Aug 2024, 16:45
Reviewer Update
He requested requested more detail , although an detailed signed affividate document was attached to the mentioned incident number ***
Regards
Regards