JS
Joshua S
1 reviews | Active since Jun 2015
02 Apr 2021, 12:14
Incorrectly processed a transaction
Capitec incorrectly processed an R4000.00 transaction that occurred on the 6th of March, which subsequently debited my account for R4000.00 on the 2nd of April 2021.
Please escalate this issue to the correct department, have it rectified, and re-instate my account with, my, money.
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Capitec Bank's replyOfficial
02 Apr 2021, 13:30Good day Joshua
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply02 Apr 2021, 13:30
Official
Good day Joshua
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,