ss
shawn.homann shawn.homann

1 reviews | Active since Jun 2016

15 May 2021, 03:03

Incorrect report of non payment to credit bureau.

Capitec is reflecting a non payment on capitec loan. They have frozen my credit card. I have retrenchment Insurance on my capitec loan however it is paid on the 1st while capitec reports non payment. It is negative at the credit bureau for no reason. It's not I arrears

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 May 2021, 08:00
Official
Good day Shawn

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ss
shawn.homann shawn.homann's update25 May 2021, 19:18
Reviewer Update
And again they proceed to process a non payment after providing insurance Information.
What now?