Incorrect payment details on the credit bureaus

Item: Capitec Bank
Rating: 1
Author: Maphatu M

Capitec Bank does not do proper monthly updates with the credit bureaus. It's so annoying. They don't even attempt to assist after numerous emails and calls to advise them of the falls information displayed

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Jan 2022, 05:46

Good day Maphatu

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply11 Jan 2022, 05:46

Official

Capitec Bank's replyOfficial

25 Feb 2022, 08:30

Hi Maphatu

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply25 Feb 2022, 08:30

Official