Incorrect payment
I have been a loyal customer of Captiec, I have never had a problem till recently I incorrectly paid an FNB account. On the 30th October I logged a dispute. The dispute was closed without feedback or a resolution. This is *******, I have called multiple times and been pushed from pillar to post and told it is being escalated....
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Capitec Bank's replyOfficial
26 Nov 2024, 12:22Good day Belinda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Nov 2024, 12:22
Official
Good day Belinda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank