1 reviews | Active since Feb 2015

28 Feb 2017, 11:44

Incorrect/Outdated Capitec schedule of fees document on the Capitec website

<p>1. Please note that the Capitec fees document currently posted on the Capitec web link below is extremely outdated, without identifying clearly for which year it is applicable.</p> <p>https://www.capitecbank.co.za/resources/Capitec_Transact_Flyer.pdf</p> <p>It is okay to keep the link below as it states clearly for which year are the fees applicable. https://www.capitecbank.co.za/resources/3063_Transact_Flyer_1_March_2015.pdf</p> <p>2. I would appreciate it if the up-to-dateTransaction Fees schedule shown in the Capitec web link below is also made available in the pdf document.</p> <p>https://www.capitecbank.co.za/global-one/transact/fees</p> <p> </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Feb 2017, 13:02
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update28 Feb 2017, 15:29
Reviewer Update

Thank you very much for the reply ... Much appreciated.