1 reviews | Active since Sept 2016
Incorrect mobile transaction
<p>on the 8th of September 2016. I've made a transfer of an amount of R5000.00 from my account to my brother's account using a mobile transaction. The transaction was successful. I notified my brother immediately about transfer. He told me that he has not received a SMS notification but will check it later. On Saturday morning the 12/09/2016, my brother told me that he didn't receive the money. I immediately check out the message from my phone about the transfer I have done on 08/09/2016, I've noticed that the transfer went to ********** 596 instead of ********** 596. I immediately called the help</p>
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
