nJ
n J
1 reviews | Active since Apr 2015
13 Apr 2015, 22:15
incorrect listing on ITC
i have a loan with capitec bank(***) it shows I am in arrears for Feb 2015. I have never missed a single payment to date!!!!!<br> secondly as per itc, account no: ***, reflects opened 26.03.2015 with a current : R2052.00, balance: R1805.00 and a instalment of R2105.00 per month. what is this???<br> please clear this asap....to avoid further action.<br> you say easy banking but you are messing up my profile.<br> and tell Marc Bruwer to have the descency to reply to his clients.<br> <br> this has totally messed up my affordability and you have created stress upon myself.<br> <br> mrs n jawoodien<br> ***
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Replies (1)Capitec Bank's replyOfficial
21 Apr 2015, 10:40Hello ****21,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply21 Apr 2015, 10:40
Official
Hello ****21,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
