Incorrect Information

I was at Capitec Southway mall Saturday 06/02/2016 checking on my account and was advised that I app**** for administration of which I have not. Late last year the same bank gave me a loan and now it says I'm under administration??? The consultant from Southway mall branch advised that she would contact me today. 08-02-2016 but has not. Now they want me to email a specific department and wasting my time as this is a huge inconvenience as I am looking for a house to purchase and this will ruin my score.<br> <br> I had no problems with Capitec till this happened.<br> <br> ****ed!!!