incorrect infomation on banking app

<p>It was on the 29th on may i had funds into my account about 3000 available which showed on the app available i withdraw R1500 and transfered 1500 to another account i still had funds into my fixed investment account which when i tried to transfer to my savings all the money got deducted ive put in 2 complaints and was promised to get a call back from the manager ref ********** 7 till date nothing or nobody contacted me,as per the agents capitec was offline at that moment and i owe capitec bank way over R1000 as account was overdrawn which is bull****,im disgusted with capitec services first time i hear if you dont have money u can still draw out money and make transfers this is the first time i hear it allows you to draw which obviously misleads client thinking they have funds into account when theres nothing total mislead of infomation of the banking app i do R1000 from my money has already been taken off coz of you banks inefficient infomation on the banking app this is not my fault as a client!!!!!!!!i have been to the eastgat3 branch where the consultant confirmed my balance is 0 so i made a transfer and they deducted again fron my account i expect my compenaion back forte money being deducted of R1000 i am personally gonna refer capitec to the banking ombudsman you the first bank i see that misleads customers and i refuse point blank to owe you people any miney furthrr i expect this to be resolved as soon as possible</p>