CS
Clinton S
1 reviews | Active since Oct 2012
23 May 2023, 12:14
Incorrect email address and harassment
Once a month I receive an email stating I am under debt review. That's great but I DO NOT BANK with Capitec Bank. The email address that was given by the actual client is incorrect (first of all this should surely have been verified when opening an account) - Anyway I phoned numerous times for them to rectify this and rep**** to many emails to remove my email address - I still keep getting emails on a monthly basis - If you want your money from the person in debt please make contact with them via tel number and remove my details please.
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Replies (1)Capitec Bank's replyOfficial
23 May 2023, 12:16Good day Clinton
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply23 May 2023, 12:16
Official
Good day Clinton
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
