CS
Clinton S

1 reviews | Active since Oct 2012

23 May 2023, 12:14

Incorrect email address and harassment

Once a month I receive an email stating I am under debt review. That's great but I DO NOT BANK with Capitec Bank. The email address that was given by the actual client is incorrect (first of all this should surely have been verified when opening an account) - Anyway I phoned numerous times for them to rectify this and rep**** to many emails to remove my email address - I still keep getting emails on a monthly basis - If you want your money from the person in debt please make contact with them via tel number and remove my details please.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2023, 12:16
Official
Good day Clinton 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
 Kind regards Capitec Bank