Incorrect debits ruined Christmas.
After calling and explaining that I have a new job and need my debit date moved as I get paid later I have now been debited even EARLIER than the original date two months in a row! It is now the day before Christmas and ALL my money is gone to two debits that are only meant to go off on the 29th! Thanks Capitec the world's WORST bank. I cannot wait to close my accounts. Absolutely disgusting!
This is the reference number for the call where I asked for this the date change and was promised it would be done. ********** 25
Thanks for ruining Christmas
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Replies (1)Capitec Bank's replyOfficial
24 Dec 2018, 10:15I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply24 Dec 2018, 10:15
Official
I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
