1 reviews | Active since Jul 2016

24 Dec 2018, 05:13

Incorrect debits ruined Christmas.

After calling and explaining that I have a new job and need my debit date moved as I get paid later I have now been debited even EARLIER than the original date two months in a row! It is now the day before Christmas and ALL my money is gone to two debits that are only meant to go off on the 29th! Thanks Capitec the world's WORST bank. I cannot wait to close my accounts. Absolutely disgusting!

This is the reference number for the call where I asked for this the date change and was promised it would be done. ********** 25

Thanks for ruining Christmas

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Dec 2018, 10:15
Official
I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank