RA
Roesdien A

1 reviews | Active since Jul 2012

15 Dec 2022, 16:13

Incorrect debit order details.

So I have a funeral policy with Capitec. Debit order normally goes off when I get paid on the last day of the month. Today I transferred money from my saving pot over to my transactional account and little do I know there goes the debit order for the funeral policy. No warning. Today is the 15th not the last day of the month.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Dec 2022, 16:37
Official
Good day  Roesdien

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank