Incorrect debit order date

The Capitec bank system loaded my paydate incorrectly. I have requested for this to be changed numerous times, I have provided bank statements, payslips, I have gone to the branches numerous times, called the call center yet this cannot change to the correct date. The resultant of this is that Capitec expects the debit order before I get paid. I get calls every single month and I'm told my account is in arrears by a few rands. These calls are like chronic medication that I have to take once every month.