Incorrect debit order date

Last August 2015 I took a loan with Capitec bank and I instructed the lady to put the debit order date for last day of the month.<br> <br> After a month I realised that it's not done I then contacted Capitec bank again to change the debit order to be on the last day of the month but still not done. I have a lot of debit orders that run on my account, they all get the money last day of the month. I have never not paid even one debit order.<br> <br> I'm in a process of buying a house and a car, I don't know if it's going to be approved with this situation. My credit scoring will be affected and I am charged for unpaid debit ordered.<br> <br> I regret doing business with Capitec bank.<br> <br> Can you send me a settlement letter I need to close the account because this is a set back I do not need.