WK
Wandipha K
1 reviews | Active since Mar 2021
16 Mar 2021, 16:37
Incorrect credit card account
Please assist I did transfer on the app for my Standard Bank credit card but Standard bank is saying that the account number is incorrect but it us pre filled on the app I did the first payment on the 30/11/2020 R 200 and the second one 01/03/2021 R300 I went to Standard bank with proof of payment but I'm not being assisted. I went back to Capitec and I was told a recall would charge me R160 which is a lot please assist with allocating the funds cause they account number is wrong on the capitec app.
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Replies (1)Capitec Bank's replyOfficial
16 Mar 2021, 17:08Good day Wandipha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply16 Mar 2021, 17:08
Official
Good day Wandipha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
